ThoughtSpot Cloud Documentation

ThoughtSpot Cloud™ is our hosted and managed Software as a Service (SaaS) offering. ThoughtSpot Cloud is available on Amazon Web Services (AWS) and Google Cloud Platform (GCP). Customers can choose the cloud and region where they would like their ThoughtSpot Cloud service deployed.

ThoughtSpot Cloud offers multiple advantages over deployment form factors that you have to manage and maintain within your own organization.

Find topics for the common types of ThoughtSpot users.

What’s new in ThoughtSpot Cloud

April 2025 10.8.0.cl

Features marked as Beta are off by default. To enable them, contact ThoughtSpot Support.
Help and support features

In this release we introduce a unified help and support experience in ThoughtSpot.

To open help and support, click the question mark icon Question Mark icon.

Just like the original information center, you can access Help, Getting started, and What’s new. Now, you can also access support, and see the version of ThoughtSpot that you are currently using. The original support icon which appeared in the bottom right corner of ThoughtSpot has been removed.

In addition to these features, your ThoughtSpot administrator can add custom links, which appear under the Contact support menu item.

help support menu v2

We are gradually making this available customers, so if you don’t see it immediately after your instance is upgraded, it should appear within one month.

AI-assisted chat support changes

With support, you can still send a message, book a call with a product specialist, or search for answers in our documentation, training and community sites, using the help and support menu to open the support window. You now also have the option of sharing a recording of your screen (without audio) if requested by a support agent, which can help them identify and resolve your issue more quickly.

If you currently have your in-product support feature disabled, the Contact support menu option will display Report a problem instead.

Learnability in conversation: feedback generation in follow-up questions

You can now give feedback on AI-generated Answers in Spotter without interrupting your conversation. When marking an Answer incorrect, you can now edit the underlying search, save, and review the search query tokens making up the Answer. If you mark an Answer correct, you can review and save the underlying search query tokens so Spotter remembers your choices in the future for similar questions.

Spotter shortcuts Early Access

ThoughtSpot introduces Spotter shortcuts that allow you to select from existing verified data constructs, including columns, filter values, and search data keywords. These shortcuts allow you to mix natural language and deterministic inputs when using Spotter. To enable this feature, contact ThoughtSpot Support.

New languages support

In this release ThoughtSpot supports the following new system languages:

  • English (New Zealand)

  • German (Switzerland)

  • Spanish (Mexico)

To set your system language to one of these languages, click the user icon in the upper-right corner of ThoughtSpot, select Profile, and then select the system language under Preferences.

Parameters in column names of charts and tables

You can now add a parameter as a variable to the table header, column names, and axis names of a chart. Any references to the parameter in a Liveboard or Answer automatically update to show the current value of the parameter.

Blended axes in pivot table charts

In this release, we introduce a new way of adding multiple measures to pivot table charts called blended axes. With blended axes, you can group measures and control them through a system-defined field called Measure Names. This field acts like an attribute, with the different measures as its unique values. This makes it possible to have more combinations and configurations of charts, including slicing the color for different measures, comparing multiple measures together, and having more customizable pivot configurations.

Alerts by attribute Early Access

You can now set KPI alerts to trigger when a selected attribute changes. This can include changes in the value of the attribute, such as an increase in sales by percentage by state, or a scheduled alert to trigger on a weekly basis.

For example, if you wanted to create an alert for a KPI tracking sales of different phones by brand, you could choose the intended brands as attributes and set an alert to be notified when sales for those specific brands dropped by 5%. To enable this feature, contact your administrator.

KPI alert type

Bilingual keywords for Japanese

ThoughtSpot now supports bilingual keywords for the Japanese locale. When your system language is set to Japanese, you can now enter keywords in either English or Japanese while searching.

Currency formatting for Japanese Beta

ThoughtSpot introduces whole number formatting for Japanese Yen (JPY) currency. To enable this feature, contact ThoughtSpot Support.

Number formatting on Attributes Beta

ThoughtSpot introduces enhanced number formatting controls for measures that are marked as attributes in the data source. Use this enhanced formatting to ensure that measures marked as attributes are formatted with the appropriate number format. To enable this feature, contact ThoughtSpot Support.

Liveboard styling and grouping Beta

ThoughtSpot introduces new styling and grouping options for Liveboards. Styles can be applied to a Liveboard, a tile, or a group of tiles to improve readability, differentiate specific content, or apply organizational branding guidelines. To enable this feature, contact ThoughtSpot Support.

Pivot table charts Early Access

ThoughtSpot introduces a brand new pivot table chart. The new pivot table charts have the following features:

  • Faster load times with pagination.

  • We now support custom sort order.

  • You can now adjust column widths.

  • You can now slice with measures and attributes.

  • You can now use values for more granular control in configurations.

To enable this feature, contact your administrator.


Other features and enhancements

Override null or empty values with a custom value Beta

ThoughtSpot introduces a feature to override displayed {Null} and {Empty} values with a customizable value. This allows you to define how null data values appear to better meet your organization’s specific needs. To enable this feature, contact ThoughtSpot Support.

Create your own charts with Muze Studio Beta

You can now create your own charts in ThoughtSpot using the Muze charting library. A developer can create new chart types by writing the code in the code builder. To enable this feature, contact your ThoughtSpot administrator.

muze studio code editor

Model knowledge cards

Model knowledge cards is now available to all users and on by default. With knowledge cards, you can now see more detail about tables and columns before you add them to a Model. To view the knowledge card, click the knowledge card button knowledge card button, and then click the table or column. For more information, see Knowledge cards.

Migrate Spotter feedback using TML Beta

You can now migrate feedback between Models using the feedback TML file. Select the more options icon more options icon on the Model and hover over the TML section to import or export the TML file containing your feedback. To enable this feature, contact ThoughtSpot Support.

Export Spotter feedback

Column name localization and aliasing Beta

This feature provides the ability to define a column name alias based upon a language variable, the user’s system language. This can be extended to support aliasing based on other variable keys such as: OrgID, ThoughtSpot group membership or user defined properties. Based on the system language selected in a user’s profile, the appropriate column name is displayed in the search data and Answer interface. To enable this feature, contact ThoughtSpot Support.

OAuth for Denodo using Proof Key for Code Exchange (PKCE)

We now support OAuth with PKCE for Denodo.

Redesigned Connection creation Early Access

We redesigned and streamlined the process to create a Connection. Set up your Connection in four easy steps by selecting a data source, configuring the Connection, selecting databases, and selecting tables. To enable this feature, contact your administrator.

Redesigned Connection creation

Bridge support for Oracle, SAP HANA, and SQL Server

Bridge provides options to securely connect your data source with ThoughtSpot Cloud, as an alternative to PrivateLink, VPC Peering, or VPN tunnels. We added support for Bridge for the following connectors:

  • Oracle

  • SAP HANA

  • SQL Server

Join cardinality change for global joins

Join cardinality change for global joins is now available to all users and on by default. You can now change the cardinality of a join (1:1, 1:Many, Many:1) without needing to delete and remake the join.

Natural Language Search queries in Query Stats Worksheet

ThoughtSpot now distinguishes between regular query consumption and Spotter queries within the Query Stats Worksheet.

System Cross Domain Identity management support Beta

ThoughtSpot introduces system cross domain identity management (SCIM) support to automate identity management and user provisioning across different identity management systems. Customers who use identity providers like Okta, or Active Directory for identity management can now sync their user-management functions between their IdP and ThoughtSpot Cloud. Users are provisioned with their corresponding group and org attributes when they authenticate via SSO (SAML). Users that are deactivated in their IDP are removed from ThoughtSpot as well.

To enable this feature, contact ThoughtSpot Support.

For the Developer

For new features and enhancements introduced in this release of ThoughtSpot Embedded, see ThoughtSpot Developer Documentation.


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