Admin Console for Orgs

The Admin Console provides you with an intuitive, user-friendly interface to accomplish most of the necessary tasks for administering ThoughtSpot in a multi-tenant environment.

Navigate to the Admin Console by selecting Admin from the top navigation bar.

This article is an overview for the Admin Console if your company uses the Orgs feature for multi-tenancy in ThoughtSpot. This feature allows a ThoughtSpot instance to be logically partitioned into multiple tenant-specific environments called Orgs. With Orgs, each tenant’s data is isolated and protected with access control, and is invisible to the other tenants that share the same ThoughtSpot application instance. If you have an Org switcher to the left of the help icon in the top navigation bar, your company is using Orgs.

If you do not have an Org switcher between the help icon and the Search answers and Liveboards search box, your company is not using Orgs. Refer to IT and Ops.

Cluster administrators and Org administrators

Cluster administrators and Org administrators have some of the same privileges and responsibilities. While these roles overlap, they are not the same.

Cluster administrators can do the following tasks:

  • Org management: creating, editing, and deleting Orgs

  • User management for any user in any Org

  • Group management for any group in any Org

  • Connection management: creating, editing, and deleting any connection in any Org. Cluster admins can also share connections with Org admins and users with the can manage data permission, allowing those users to add, remove, and modify tables in the connection.

For a cluster administrator, the Admin Console in the Primary Org has an All orgs section, to manage cross-Org configuration, and a Primary org section, to manage configuration for the Primary Org.

image::org-cluster-admin.png[Org admin console for the cluster administrator]- waiting for sw cluster with orgs enabled for sw specific image

Org administrators can do the following tasks:

  • User management for any user in the Org(s) in which the Org administrator has admin privileges

  • Group management for any group in the Org(s) in which the Org administrator has admin privileges

  • Connection management: creating, editing, and deleting the connections in the Orgs in which the Org administrator has admin privileges. By default, Org administrators do not have view or edit access to connections created by cluster administrators, unless the cluster admin shares the connection with them. If a cluster admin shares a connection with them, Org admins can add, remove, and modify tables in that connection.

  • [TSE only] Trusted authentication configuration: ThoughtSpot Embedded users can configure trusted authentication, which establishes a ThoughtSpot session in the browser without requiring a user to sign in directly to ThoughtSpot or be redirected to a third-party IdP.

    To enable Org-specific trusted auth and an Org-specific Develop tab, you must ask ThoughtSpot Support.

For an Org administrator, the Admin Console does not have an All orgs section. The Org administrator can only manage configuration for their specific Org.

image::org-org-admin.png[Org admin console for the Org administrator]- waiting for sw cluster with orgs enabled for sw specific image

The Admin Console looks different, depending on whether you are a cluster administrator or an Org administrator.

When a cluster administrator is in the Primary Org, they can see two columns in the side navigation bar of the Admin Console: All orgs and Primary org.

The Org administrator can only see one column in the side navigation bar.

Admin Console for cluster administrators

Cluster administrators can complete the following tasks in the Primary Org’s Admin Console, under All orgs. Users can only manage these settings at a cluster level. These settings cannot be managed separately for each Org.

Manage Orgs

Manage users

  • Manage ThoughtSpot users: Create, edit, or delete users. Add users to or remove users from Orgs.

    You should only use the All orgs > Users section of the Admin Console to add users to multiple Orgs. Use the individual Org’s Admin Console > Users section to add users to individual Orgs, and to add users to groups.

Configure authentication

Application settings: Search and SpotIQ settings, Onboarding and email settings

  • Manage search and SpotIQ settings: Enable, disable, and configure the following features: SpotIQ, column indexing, summaries, the new answer, SpotIQ, and Liveboard experiences, and the footer for downloaded answers and Liveboards.

  • Manage email and onboarding settings: Customize welcome emails, scheduled emails, and the workflow that allows users to sign up for ThoughtSpot from the login page.

Application and menu customization

Monitor system

  • View User Adoption Liveboard: View and explore visualizations about how your ThoughtSpot users are interacting with ThoughtSpot, and how your user adoption is changing over time on the User Adoption Liveboard.

  • View Performance Tracking Liveboard: View and explore visualizations about your ThoughtSpot cluster’s performance on the Performance Tracking Liveboard.

Admin Console for Org administrators

Org administrators can complete the following tasks in the Admin Console. These settings can be managed separately for each Org.

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