More help and support
There are multiple locations inside and outside the ThoughtSpot application where you can get more help. This page describes several ways to get more help inside or outside the application interface.
ThoughtSpot documentation
Each version of ThoughtSpot has its own documentation set.
ThoughtSpot releases new documentation sets for every major release version (x.y or x.y.0.sw) of ThoughtSpot.
Documentation features added with minor versions (x.y.z or x.y.z.sw) are added to the corresponding major release.
This means, for example, that new documentation for the 10.1.0.sw.cu1 minor release version appears in the 10.1.0.sw major version documentation.
ThoughtSpot supplies release notes for every major release and every minor release version (x.y.z).
|
Information Center
The Information Center, ThoughtSpot’s help menu, contains useful information and links to provide you with more help and support. Select the help icon 
next to your profile in the top navigation bar.
The Information Center opens. It contains the following three sections:
- Help
-
Search Documentation, Training, and Community articles. Enter the terms you are searching in the search bar, and you can choose from results in support documentation, community articles, and training videos.
- Getting Started
-
Explore key features with a navigation overview and several short videos. This section contains a navigation walkthrough and videos about searching, working with answers, using filters, customizing charts and tables, working with Liveboards, and sharing answers and Liveboards.
- What’s new
-
View short summaries for each new feature in the release your instance is running. This pop-up appears when you first sign in to ThoughtSpot after an upgrade to a new release. You can revisit the pop-up here.
- About ThoughtSpot
-
Find your ThoughtSpot version. Open this option to see your current ThoughtSpot version and to access the version’s release notes.
The Information Center, and many other ThoughtSpot guides, are delivered through Pendo. Pendo is ThoughtSpot’s system for delivery of in-product tips, short videos, and other training elements. Your firewall may automatically block Pendo. To ensure that you can view Pendo guides, ask your ThoughtSpot administrator to add Pendo to a list of allowed domains.
| The new Information Center is not customizable. To use the customizable help menu, contact ThoughtSpot Support. |
