Check the timezone
Learn how to check the timezone your ThoughtSpot installation is running on.
ThoughtSpot comes configured with the timezone where it is to be installed.
Data is imported based on the timezone of the node from which tsload
or tql
is run.
To see the timezone your ThoughtSpot node is running under, sign in to the server as the thoughtspot
user and run the date
command:
[thoughtspot@ts.server etc]$ date Tue Feb 20 09:07:04 PST 2018
To see the current timezone used by the ThoughtSpot application, choose
and review the Cluster Details panel. Next to Last update time, the timezones should match.Sometimes the timezone that is listed by date
is not the active timezone for the ThoughtSpot application and the application needs to be reset.
If you need to change the timezone, contact ThoughtSpot Support to change the timezone for you.
You may need to change the timezone if you move the server between data centers.